AVENRA SUPPORT

Privacy Policy

Last updated: September 24, 2026

Privacy Policy

Avenra respects your privacy. This policy explains the types of personal information we may collect when you visit our store, place an order, contact us, or otherwise interact with our services.

Information we collect

Depending on how you use the store, we may collect information such as your name, email address, phone number, billing and shipping address, order details, payment confirmation, device and browser information, IP address, website activity, and messages you send to customer support.

How we use information

We use personal information to operate the store, process payments and orders, arrange fulfillment and delivery, provide customer support, prevent fraud, improve our services, comply with legal obligations, and—where permitted—provide marketing or advertising.

Service providers

We use service providers to operate the business, including Shopify and providers involved in payments, fulfillment, shipping, tracking, analytics, customer support, and marketing. These providers may process information on our behalf or under their own privacy terms.

Cookies and advertising

Our store and service providers may use cookies and similar technologies for essential site functions, analytics, fraud prevention, personalization, and advertising. Depending on where you live, you may have rights to limit certain uses of your information for targeted advertising.

Your choices and rights

Depending on applicable law, you may have rights to request access to, correction of, or deletion of certain personal information, or to opt out of certain marketing or targeted-advertising uses. You can contact us to make a privacy request.

Data retention and security

We retain personal information for as long as reasonably necessary for the purposes described above, including order administration, legal compliance, dispute resolution, and fraud prevention. No method of storage or transmission is completely secure, but we use reasonable measures and trusted service providers to protect information.

Children

Our store is not intended for children, and we do not knowingly collect personal information from children in violation of applicable law.

International processing

Your information may be processed in countries other than the country where you live because our ecommerce and service providers operate internationally.

Contact

For privacy questions or requests, email avenrasupp@gmail.com.

Still need help? For order, delivery, return, or product questions, contact our support inbox.
avenrasupp@gmail.com